❓ What is the minimum order quantity (MOQ)? Can I place a small trial order?
Standard MOQ is 10,000 units. For market testing, we offer small batches from 5,000 units (3,000 for selected categories).
❓ Do I need to provide my own formula?
No. You can choose from our 10,000+ proven formulas, or we can fine‑tune them (adjust actives, fragrance, etc.) according to your needs.
❓ Is 3‑day sampling real?
Yes, for formulas in our library with available raw materials, samples are shipped within 3 business days. For brand‑new development, sampling takes 7‑10 days.
❓ How about packaging and bottles?
We offer stock packaging (cost‑effective & fast). You may also use your own packaging or commission custom molds. Compatibility testing is free.
❓ Do you support cross‑border regulatory compliance?
Yes. We provide documentation for FDA, CPNP, ASEAN, etc., and assist with label review for your target markets.
❓ Can I manufacture using my own formula?
Absolutely. We support toll manufacturing (your formula). Provide the complete formula and compliance documents; our lab will do a pilot run before mass production.